If your BioCharger is stopping early and not running the entire length of the recipe:
- The internal clock may be out of sync. Let the BioCharger fully power off for 5 minutes, then power it back on and ensure it remains connected to the internet for a full 20 minutes so that it can synchronize with remote time servers.
- Your BioCharger app crashed running a recipe. This is a rare occurrence. Power down your BioCharger, wait for the screen to be completely dark and then power it back on.
- Check the power switch on the back of the BioCharger. It is a 3-position switch. It may not be fully in the On position. Ensure it is all the way to the - side.
- If your recipes continue to stop early, please contact our support team at clientsuccess@biocharger.com.