Help

Help Center:

• How do I contact support?
• Schedule a Support Session
• Why Should I Sign in?
• Chat Help

Optimization:

• How to utilize the Safety Lock
• How To Use The Favorites Feature
• Cleaning Your BioCharger NG
• BioCharger Usage Parameters
• How to quickly lock your BioCharger

Internet Connection:

• Connecting Your BioCharger To Your Wireless Network
• How to "restore default" (reset wireless) on your BioCharger
• How to connect your BioCharger to a network using an Ethernet connection
• SSID Translator

Help Center Login Support:

• First-time User Login Instructions
• The Support Sign-in button isn't working
• How do I login to the BioCharger Help Center?

Tour of Your BioCharger NG:

• How to assemble the BioCharger
• The Emergency Shut Off Button (E-Stop)
• Rear Panel
• Front Panel

Spectrum Tubes:

• Replacing Spectrum Tubes
• There is a black mark under the spectrum tube
• What is this dark band on the top/bottom of my spectrum tube?
• Handling the Spectrum Tubes
• My spectrum tubes are uneven
• Spectrum Tube Placement

Support Videos:

• BioCharger Support Video Playlist