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Activity overview

Latest activity by david369
  • david369 created an article,

    How long will Spectrum Tubes last?

    The Spectrum Tubes will last 1-2 years or longer depending type of tube and usage pattern.  As long as the spectrum tube "lights up," then the spectrum tube is working. The only time you will need ...

  • david369 created an article,

    My BioCharger will not run a recipe - The red fault light Is on

    There are four reasons why the red fault light on the front panel of the BioCharger will turn on. One or both fans are inoperable or obstructed from spinning If your BioCharger has the red fault ...

  • david369 created an article,

    How to connect your BioCharger to a network using an Ethernet connection

    An Ethernet cable is the easiest and most reliable way to connect your BioCharger to the internet. In addition, the Ethernet connection has the advantage of allowing you to be able to monitor the p...

  • david369 created an article,

    I have received my BioCharger, what are the next steps?

    Prior to your BioCharger being delivered, you should have received an e-mail from us containing links to schedule an onboarding with our support team along with a link to the BioCharger Owners Manu...

  • david369 created an article,

    How do I login to the BioCharger Help Center?

    The below steps should help you gain access to your BioCharger Help Center account.   1) Go to this web site: https://support.biocharger.com/hc/en-us2) Click the "Sign In" link, located in the uppe...

  • david369 created an article,

    How do I Reset BioCharger myCloud Dashboard Password?

    This video will show you around the myCloud login and password reset.  

  • david369 created an article,

    BioCharger Support Video Playlist

    The following link will take you to the Youtube BioCharger Support Playlist.  These videos can be very helpful in finding answers to common questions about operating your BioCharger.   All BioCharg...

  • david369 created an article,

    How To Use The Favorites Feature

    This video shows how to add a recipe as a favorite.   Adding Favorites: Select the recipe that you would like to add to your favorites Once the recipe is selected, click the Add button at the b...

  • david369 created an article,

    How to reset your BioCharger when the LCD screen does not display anything.

    There may be times when you power on your BioCharger and you have the green 5VDC and 48VDC lights lit up but the LCD panel never displays anything. In that scenario, you will need to perform a rese...

  • david369 created an article,

    How to "restore default" (reset wireless) on your BioCharger

    Below is a video that will show you how to restore the factory wireless settings. This will allow you to configure your BioCharger to connect to a wireless network: Click on the 'Setup' button on ...