Steve Lingle

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Activity overview

Latest activity by Steve Lingle
  • Steve Lingle created an article,

    Screen Calibration

    If the cursor on your BioCharger doesn't match where you are pressing, your BioCharger screen needs to be calibrated. This requires you to schedule a zoom call with the BioCharger support team. Use...

  • Steve Lingle created an article,

    How do I restart my BioCharger?

    Follow these steps to restart your BioCharger. Power off your BioCharger using the switch in the back Wait until the cursor stops blinking in the upper left hand corner Wait another 20 seconds Pow...

  • Steve Lingle created an article,

    Why do I see waiting with a spinning circle?

    If your BioCharger has the red Waiting: in the upper right corner of the screen it means your BioCharger is not connecting to the internet. There are a few options for trying to get your BioCharger...

  • Steve Lingle created an article,

    SSID Translator

    This will translate your WiFi network name and password into the name and password that you will then to enter into your BioCharger for it to connect to your wireless network. Enter your SSID and ...

  • Steve Lingle created an article,

    How to setup Zoom

    Windows: Visit the Zoom Download Center and download the "Zoom Client for Meetings" file.You will be prompted to download & run the Zoom file named "ZoomInstaller.exe". Follow the prompts. Once th...

  • Steve Lingle created an article,

    My BioCharger won't connect using an Ethernet cable

    These are the steps to follow if your BioCharger isn't connecting to the internet using an Ethernet cable. Unplug the Ethernet cable from the BioCharger Restart the internet router to which the ca...

  • Steve Lingle created an article,

    Replacing Spectrum Tubes

    This video explains how to replace the spectrum tubes in your BioCharger.

  • Steve Lingle created an article,

    Scheduling an advanced training

    With your purchase of a BioCharger you are entitled to one advanced training. Click the link below to schedule your advanced training. All you will need is to decide the amount of time you think yo...

  • Steve Lingle created an article,

    Scheduling an onboarding

    Click the link below to schedule an onboarding. All you will need is to verify your timezone, pick the date and time you would like and then enter your name and email address.    Onboarding Link

  • Steve Lingle created an article,

    The Username Dropdown Menu

    This video defines the the Username Dropdown menu button on the myCloud website.