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Carol Coombs

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Activity overview

Latest activity by Carol Coombs
  • Carol Coombs created an article,

    BioCharger Business Onboarding - What are my next steps?

    My BioCharger has been delivered, what are my next steps? 1. Schedule your Onboarding once your BioCharger is delivered. - To guarantee a successful Onboarding process, please confirm your time zon...

  • Carol Coombs created an article,

    Testing your Spectrum Tubes

    If you are questioning if your tube is out of a gas then we recommend running the Default recipe in the dark.  This recipe will light up all the tubes.   There will be 3 brighter gases and 3 dimmer...

  • Carol Coombs created an article,

    Black mark at the bottom of Spectrum Tube and carousel

    This is not an operational problem, and occurs due to electrical heating of the metal on the end of the spectrum tube. This issues is not a functional problem but simply may happen from time to t...

  • Carol Coombs created an article,

    BioCharger Software Version

      At the bottom right of your BioCharger LCD screen, you will find a sequence of numbers (ex. 1.0.0-0 or 1.0.0-4) that represents the current software version installed on your BioCharger.  If you...

  • Carol Coombs created an article,

    Grounding Your Outlet

    Grounding is important from an operational and safety standpoint. Insufficient earth grounding can be a safety hazard and may damage your BioCharger voiding the warranty. What is electrical groundi...

  • Carol Coombs created an article,

    What is the Baffle?

        On top of the Arc Rod is our sound dampening baffle.  The unique multi-layered design allows for the use of the Arc Rod with a quieter BioCharger experience.  Designed, tested, and approved by...

  • Carol Coombs created an article,

    The Arc Rod with the Baffle

    When the Baffle is placed on top of the Arc Rod, it will cut down the noise level by 50%.  This also depends on the space that the BioCharger is in.  Here is a video that shows what the BioCharger ...

  • Carol Coombs created an article,

    Maximum 600 stages

    Login to your myCloud account at with your email and password.   Once you are logged into your myCloud dashboard, guide your eyes to the right-hand side of your screen. Fro...

  • Carol Coombs created an article,

    How to assemble the BioCharger

      Here is a step-by-step video to help you assemble your BioCharger. Once your BioCharger is delivered and assembled, use this link to help you connect your WiFi to your BioCharger: Connecting You...

  • Carol Coombs created an article,

    Search for Recipes in your myCloud account

    This video explains how to search for recipes on your myCloud account: