Carol Coombs

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Activity overview

Latest activity by Carol Coombs
  • Carol Coombs created an article,

    Schedule a Support Session

    Select the support type Use the calendar to schedule an online support session       To successfully schedule, verify your time zone and then pick a date and time...

  • Carol Coombs created an article,

    What is the Baffle?

        On top of the Arc Rod is our sound dampening baffle.  The unique multi-layered design allows for the use of the Arc Rod with a quieter BioCharger experience.  Designed, tested, and approved by...

  • Carol Coombs created an article,

    The Arc Rod with the Baffle

    When the Baffle is placed on top of the Arc Rod, it will cut down the noise level by 50%.  This also depends on the space that the BioCharger is in.  Here is a video that shows what the BioCharger ...

  • Carol Coombs created an article,

    Maximum 600 stages

    Login to your myCloud account at mycloud.biochargerng.com with your email and password.   Once you are logged into your myCloud dashboard, guide your eyes to the right-hand side of your screen. Fro...

  • Carol Coombs created an article,

    How to assemble the BioCharger

    Here is a video to help you assemble your BioCharger.  Once assembled here is the link to help you connect your wifi to your BioCharger:  https://support.biocharger.com/hc/en-us/articles/360016095...

  • Carol Coombs created an article,

    Search for Recipes in your myCloud account

    This video explains how to search for recipes on your myCloud account.  

  • Carol Coombs created an article,

    How to remotely start the BioCharger

      There are two ways to get to the remote console of the BioCharger:The first is from your myCloud account. After you log into your myCloud account from a device on the same network as the BioCharg...

  • Carol Coombs created an article,

    The Notifications button

    This video defines the Notifications button on the myCloud website.   

  • Carol Coombs created an article,

    Cleaning Your BioCharger NG

    Even though the BioCharger is a touch-free system, it’s important to keep a few things in mind when it comes to maintaining your BioCharger. It’s critical to keep the BioCharger NG as clean as poss...

  • Carol Coombs created an article,

    Electrical Considerations

    A standard 110 volt/15 amp electrical outlet with a verified working earth ground is required.  Simply tying the ground of the electrical outlet to neutral is NOT sufficient. If you use the ...