First, we’re sorry to hear that you’re parting ways with your BioCharger but we completely understand that circumstances change, and we’re here to help support the process.
We do want to ensure you’re aware of the transfer fee associated with selling your BioCharger. This fee is an essential part of our licensing agreement and covers important services such as:
- Ongoing software maintenance and updates
- Access to Onboarding Training
- Advanced Training with our Optimization Specialist
- Full technical support
These services are designed to ensure the new owner receives the same high-quality experience and continued support that all BioCharger users rely on.
Please find the attached PDF with full details. Typically, the transfer fee may be paid by either the current or new owner—it’s entirely up to your agreement with the buyer.
If you have any questions or need assistance with next steps, we’re happy to help.
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